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Healthy organizational culture is a set of the beliefs and shared values that interact with the people, system and structure of an organization in order to produce behavioral norms. Alternatively, it is the social glue, which binds the members of the organization all together.
Different research findings accentuate the importance of the organizational culture. Firstly, there is an optimistic relation between the culture of an organization and the lasting financial act. Secondly, mergers generally fail because of incompatible cultures and thirdly the organizational culture is extensively correlated with the behavior and attitude of the employee.
A healthy organizational culture greatly contributes when it comes to the success of an organization in the well being of the members of the organization and its operating environment.
Importance of healthy organizational culture
• Allows the attainment of the strategic goals and plans
• Increases the loyalty and commitment of the employees due to their emotional attachment and sense of satisfaction
• Facilitates communications as the employees talk in one language and shared values gives cues to interpret messages
• Promotes internal co-operation when the core values encompass family feelings and mutual trust
• Provides purpose and meaning to work
• Facilitates decision making by decreasing disagreements that generally prevails due to greater sharing of values and beliefs
How the leaders set in and transmit the culture
• What the leaders give attention to control and measure
• The reactions of the leaders to organization crises and critical incidents
• Deliberate role modeling, mentoring, coaching and teaching by leaders
• Criteria for distribution of status and rewards
• Criteria for selection, recruitment, excommunication, retirement and selection
• The structure and design of the organization
• Assessments of behavior of people with women within an organization
• The network system and procedure of the organization
• Design of organization’s physical facades, buildings and space
• Legends, stories, parables and myths about the important people and events
Prime cultural attributes of excellent organizations
• Doing the correct things at the correct time
• The first priority is customer satisfaction
• Honest and open communication
• Continuous improvement in the way of life
• Promotions and rewards based on the merit
• Fact based and creative problem solving
• Openness to the changes
• Teamwork within the organization
• Participative management
• Employee improvement
Changing healthy organizational culture
Changing healthy organizational culture is a time consuming and a difficult process, particularly in case of a well-built society and culture where the principles/ values are strongly entrenched.
Steps involved in changing the organizational culture
• Determine or distinguish the desired traditions and cultures
• Assess the attributes of the current culture
• Commune the desired traditions and culture to all the organizational members
• Leaders put in operation the new culture in behavior
• Reinforce the preferred behavior through reward and recognition systems
• Continually monitor, evaluate as well as assess in order to maintain desired culture
Apart, there are five important conditions for a healthy organizational culture transformation, that includes a appropriate focus, active involvement and top management commitment, comprehensive involvement, facilitate the employee shift to a new culture and last but not the least reward the desired behaviors.
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