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The Organizational Citizenship Behavior or more precisely OCB is a special type of organizational behavior necessary for the growth and success of the every organization. Although this kind of behavior is not a mandatory factor to be maintained in any Organization but it plays a vital and important aspect in the growth of any organization. The Organizational Citizenship Behavior is important factor in determining the effectiveness, efficiency and productivity of the organization. Although Organization cannot impose this vital factor in the employee’s mindset forcibly, but a good organization is that where Organization Citizenship Behavior should be followed.
The theory of OCB includes introducing the proper decision making styles among the servant serving during the job in the firm. Every day market trend and style keeps on changing to set new and high set of standard, the organization has to follow the certain principles of Organizational Citizenship Behavior to achieve the fleet of glory. This factor infact adds in the mindset of the employee’s new innovative ideas and sportsmanship to work collectively and effectively in making the organization successful. This infact introduces the selfless concern to work as team not as a group for the success of the firm. So the organizations hire the human resources department to bridge the gap of proper communication channel between the employees on one hand and the management team on other hand. If the communication between the two teams is not channeled properly then it can lead to dangerous scenario like employees leaving the organization. So to retain the employees the human resources departments play a vital role.
The Organizational Citizenship Behavior introduces the new innovative ideas, which are channeled to the employees in time to time through proper media or source. The organization even arranges seminars, which lays the guidelines how to implement the theory of Organizational Citizenship Behavior among the employees. Although it may not be a mandatory for any individual to attend the theory of OCB but it informs the employees of the firm about the changes occurring in the firm from time to time. Thus it introduces civic virtue among the employees for the growth of the organization. The OCB factor infact bridges the gap not only between the management team and employee, but also removes the conflict among them to unite together to march forward to attain success. It self motivates the individuals to attain the peak of success in the competitive world.
The OCB indeed has introduced the new concept of altruism or the team spirit and sportsmanship. To strive forward and work together
as a team should be the motto or goal of the good and healthy prosperous organization.
No organization can’t function effectively without proper collaboration among the employees and management team of the firm. The Organizational Citizenship Behavior introduces the factor of conscientiousness and professionalism cultures among the employees of the organization. Thus the Organisation should implement OCB to achieve its target and profitable revenues without sacrificing the goals, welfare and motives of the employees of the organization.
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